Helping Printers Evolve
How to Provide Customer Service Without Killing Productivity
Posted by Hub Staff on May 21, 2012 under Updates
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SO…WHAT’S NEW:
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How to Provide Customer Service Without Killing Productivity
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It doesn’t take a magic trick to surprise and delight your customers. Printing companies that strike the right balance between bend-over-backward and could-care-less customer service enjoy a client list full of happy, well cared-for clients. Finding that balance involves consistently providing what customers most want, and not wasting time on the rest.
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5 Ways to Use Instagram with Your Printing Company’s Marketing
You know you are doing something right when Facebook buys your company for over $1 billion. That is exactly what happened with Instagram. To some it might have been a power move by Mark Zuckerberg, but to Instagram, it was a reassurance that Instagram works and it works well.
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No More Waistline Woes—Becoming an MSP is the Key to Expansion
Unlike a waistline, expanding your printing company is a good thing. Becoming a marketing services provider is a smart way to adapt and refit your business to the changing market. Because print needs may dwindle among B2B clients, but their marketing and communications problems only stand to increase.
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Don’t Steer Away From Product Design
A lot of your printing company’s business comes from selling products and services. You have many different products available to your customers and you shouldn’t let it stop there. Designing new products can continue the flow of creativity that your printing company needs to survive.
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6 Ways to Cultivate Stronger Strategic Thinking Skills
Leading your printing company as it navigates the changing—and often hostile—market takes strategic thinking to come out on top. But what exactly does it take to be a strategic thinker?
Strategic thinkers, according to human resources experts, recognize any impending risks and possible opportunities ahead.
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