8 Steps to a Customer Focused Printing Company
It’s time to put the focus of your company where it is due—the clients. After all, you wouldn’t have a business if it weren’t for them. They put you in business, and that’s why you should treat them like the royalty they are.
By putting an emphasis on customer retention and loyalty to your clients, you’ll notice a shift in the focus of your company. And not to mention the great response from your pampered customers.
For more steps to centering your business on your customers, click the article linked below.
“ROI is King” for Printers When It Comes to Gaining and Retaining Customers [Printing Industries of America]